These terms and conditions (“Terms”) govern your use of our online travel agency services (“Services”) provided by Aira Travel (“Agency,” “we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Booking and Reservations:
1.1. Our Services allow you to search, select, and book flights, hotels, accommodations, tour packages, car rentals, and other travel-related services.
1.2. All bookings and reservations are subject to availability and the terms and conditions of the respective airlines, hotels, tour operators, and service providers.
1.3. By making a booking through our Services, you confirm that you are at least 18 years old and possess the legal authority to enter into contractual obligations.
2. User Responsibilities:
2.1. You agree to provide accurate, complete, and up-to-date information during the booking process.
2.2. You are responsible for ensuring that the names of all passengers and travelers are spelled correctly and match the identification documents.
2.3. You are responsible for complying with all applicable laws, regulations, and travel requirements, including visa, passport, and health-related requirements.
3. Pricing and Payments:
3.1. Prices displayed on our website or provided through our customer support are subject to change without notice until a booking is confirmed.
3.2. All prices are quoted in the currency specified and include taxes, fees, and surcharges unless stated otherwise.
3.3. Payment methods accepted may vary, and you agree to provide accurate payment information. Payment processing may be handled by third-party payment processors.
3.4. You are responsible for any additional fees or charges imposed by your bank or credit card issuer for currency conversion or other related services.
4. Changes, Cancellations, and Refunds:
4.1. Changes to bookings, cancellations, and refunds are subject to the terms and conditions of the respective airlines, hotels, tour operators, and service providers.
4.2. Cancellation fees, amendment fees, and refund eligibility vary based on the specific service provider’s policies. We will inform you of any applicable fees or restrictions before processing your request.
4.3. Refunds, if applicable, will be credited back to the original payment method used for the booking, subject to any deductions for cancellation fees or administrative charges.
5. Limitation of Liability:
5.1. We act as an intermediary between you and the service providers. We shall not be liable for any acts, errors, omissions, warranties, or negligence of any such service provider.
5.2. We do not guarantee the accuracy, completeness, or reliability of any information provided by service providers or third-party sources.
5.3. In no event shall we be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with the use of our Services.
6. Intellectual Property:
6.1. All content and materials on our website, including text, graphics, logos, images, and software, are the property of the Agency or its licensors and are protected by copyright and other intellectual property laws.
6.2. You may access and use our Services for personal and non-commercial purposes only. You must not reproduce, modify, distribute, or exploit any content without our prior written consent.
7. Privacy and Data Protection:
7.1. We collect, store, and process personal information in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your personal information as outlined in.